Playstore Freshdesk Integration

Stay blessed with all the user activities on your Playstore account at a single go, integrated seamlessly into you freshdesk.
Fetch all the reviews as tickets and reply to all of them easily.
Salient Features
Reply Instantly

Respond to all the comments instantly.

Stay Connected

Always stay in touch with your users.

Don't Miss

Get all the feedback from your users instantly.

Handle Apps on-the-go

See all the comments for all your apps at a go.

Manage Multiple Pages

You wont get to miss out on any updates.

Optimize Your Time

Make best use of your time to connect with your users.

Workflow of App
  • 1. User configures the app by entering Freshdesk API key, Subdomain, Google credentials etc.
  • 2. User adds the Playstore app for fetching the reviews.
  • 3. User sets time interval for fetching the reviews and enables the app.
    Follow these steps to install Playstore - Freshdesk:
  • 1. Go to Admin → Apps → Get More Apps → Playstore - Freshdesk.
  • 2. Click on Buy Now.
  • 3. Once the installation is complete, goto any ticket page.
  • 4. For app configuration Please follow the instruction from this article - https://spritlesoftware.freshdesk.com/solution/articles/26000014932-playstore-app-installation-instruction-